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Complaints Procedure


Complaints procedure at this online baby shop.Its about making your purchase as a pleasant an experience as you could ever want or hope for!
Here is how you can contact us if a problem should ever arise with  purchases or services used from Cheeky Chums premature baby clothes superstore.
Quickest way to get in contact with us is by e-mail at cheeky chums we check our e-mails every 15 minutes, therefore customers can expect a responce within half an hour of the e-mail being sent. we can then contact you by e-mail or phone which ever you prefer for your problem to be dealt with instantly.
Full details of our mailing address or all emergency contact telephone numbers can be found at the bottom of this page.
Our current returns policy is 14 days of receipt of your goods, however faulty goods can be exchanged throughout the products lifetime for an equivalant or full refund. Malicious damage to goods are not included in this extended returns policy and will be at the discretion of the proprietor.Refunds will show up back into your account within 28 days.

Contact details... Tel Office (+0044) 01942 254259
or customers can use our freephone number
to place orders for Premature baby clothes,incubator clothes
Neonatal baby clothes,NICU CLOTHES ,SCBU CLOTHES .
0800 121 6424.
Head Office at
49 broadway Hindley Wigan Lancs uk WN2 4JP.
V.A.T. reg Number 986257075
all rights reserved 25/9/10