Privacy and Accessability policy
If you or you know of anyone having difficulty reading the information on our website please write or telephone with your queries. in the cace of any one accessing our site with a special need you may contact us in writing or telephone our head office to get further assitance with your orders or general queries.(updated 08/10/08) contact information
Cheeky Chums Head Office
49 Broadway Hindley Wigan Lancs,UK WN2 4JP.
Tel Sales/enquries 01942 254259 or 05601271943
This privacy policy sets out how “CHEEKY CHUMS” uses and protects any information that you give “CHEEKY CHUMS” when you use this website.
"CHEEKY CHUMS” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“CHEEKY CHUMS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [02/05/2007 updated 08/10/2008].
What we collect
We may collect the following information:
· name
· contact information including email address or telephone contact number.
· demographic information such as postcode, preferences and interests
· other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· We only keep your details for a short period of time to ensure your order is satisfactory.We may use the information to improve our products and services.
· We too hate junk mail so in the best interest of our customers WE no longer send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided unless you request us too.
· We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
IDENTITY THEFT
If you telephone your order through instead of choosing the online ordering system please be aware we cannot keep your card details for any other transaction once you have placed your order, for customer safety and identity theft we destroy all records after each use so when you order again you will have to give them again for each order you complete with us.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
· whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
· if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at CHEEKYCHMS@YAHOO.CO.UK
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you telephone your order through instead of choosing the online ordering system please be aware we cannot keep your card details for any other transaction once you have placed your order, for customer safety and identity theft we destroy all records after each use so when you order again you will have to give them again for each order you complete with us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
